Returns & Exchanges

Due to the perishable nature of our confectionery products and food safety regulations, we cannot accept returns on candy or soda unless the items arrive damaged or incorrect. If you experience an issue with your order, please contact our customer service team within 48 hours of delivery.

Return Process

• 1.
  Document the Issue

  Take clear photographs of any damaged packaging, broken candy, or incorrect items as soon as they are unpacked.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos of the affected products.

• 3.
  Review Process

  Our candy specialists will review your claim within 2 business days to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship out a fresh replacement at no additional cost to you.