Frequently Asked Questions
Everything you need to know about your sweet delivery.
How do you ensure candy doesn't melt during shipping?
During warmer months or for shipments to hot climates, we offer insulated packaging and cold packs for an additional fee to ensure your chocolates and gummies arrive in perfect condition.
What is your return policy for food items?
To ensure the safety and quality of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our customer service within 48 hours for a resolution.
Do you offer bulk discounts for events or parties?
Yes! We specialize in bulk candy for candy buffets, weddings, and corporate events. Please check our 'Bulk' category for wholesale pricing or contact us directly for large-scale inquiries.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-5 business days via standard shipping.
Do you carry sugar-free or allergy-friendly options?
We carry a wide variety of sugar-free, gluten-free, and nut-free candies. You can use our website filters to browse specific dietary needs, though we recommend checking individual packaging for specific allergen warnings.
Can I track my sweet delivery?
Absolutely! Once your order has been fulfilled and shipped, you will receive an email with a tracking number so you can follow your treats every step of the way.